FAQ
Frequently Asked Questions
Tagua, also called “vegetable ivory,” is a sustainable nut from
South American palm trees. It is eco-friendly, durable, and has a
smooth finish similar to ivory.
Yes! Each piece is carefully handcrafted, so slight variations in
color and shape make every item unique.
Yes, both tagua and the glass beads are very light, making our
earrings comfortable for all-day wear.
Yes, we use nickel-free hooks to minimize the risk of allergic
reactions.
Each product page includes measurements and close-up photos. If
you need more details, just ask!
Keep it dry and store it in a cool place. Wipe gently with a soft
cloth. Avoid soaking it in water or exposing it to perfumes.
We currently ship for free within Germany. For shippings inside
Europe, the costs are shown at checkout.
Orders are typically processed in 2 business days. Delivery times
vary by destination and usually take 3 to 5 days.
Yes, we accept returns within 14 days if the item is unworn and in
original condition. Please see our Return Policy for details.
You can reach us via email at contact@selva-berlin.com. We usually respond within 24 hours.